How to fix Outlook 2016 search issues after a 1709 upgrade

Are you getting “Something went wrong and your search couldn’t be completed.” after you have upgraded to Windows 10 1709? As of right now Microsoft has not released an update to specifically address the issue but there is a workaround that you can add to your 1709 post clean up script. All you have to do is run a repair on Office 2016 after your computer has been upgraded to 1709.

You can do this automatically by running the following command:

MSIEXEC.exe /f {90160000-0011-0000-0000-0000000FF1CE} /qn

UPDATE 3/21/2018:
According to a few reports, running the following script after the 1709 upgrade will fix the search issue so you do not have to run a repair on Office!

REG ADD “HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\Windows Search\Preferences” /v “{0077B49E-E474-CE11-8C5E-00AA004254E2}” /t REG_DWORD /d 1 /f
REG ADD “HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\Windows Search\Preferences” /v “{4154494E-BFF9-01B8-00AA-0037D96E0000}” /t REG_DWORD /d 1 /f
REG ADD “HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\Windows Search\Preferences” /v “{70fab278-f7af-cd11-9bc8-00aa002fc45a}” /t REG_DWORD /d 1 /f
REG ADD “HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\Windows Search\Preferences” /v “{C0A19454-7F29-1B10-A587-08002B2A2517}” /t REG_DWORD /d 1 /f
REG ADD “HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\Windows Search\Preferences” /v “{c34f5c97-eb05-bb4b-b199-2a7570ec7cf9}” /t REG_DWORD /d 1 /f

3 Comments

  1. Have desktop version of Office 2016 Pro installed.
    Experiencing the search problem after upgrading to 1709.
    Ran your fix.
    Outlook opened and the search problem seemed to be fixed.
    Computer rebooted by itself after about a minute and now none of the office programs will work. I get the error: “Outlook failed to start because its side by side configuration is incorrect.”
    I tried to run a repair and get error 1702: a file required to repair your installation cannot be found. The installation will be removed.
    Tried to reinstall and get an error: Previous installation must be rolled back before this installation can continue.
    So am stuck. Any ideas what to do next?

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